A decade ago, I started a cafe business. It closed down within a year. Lessons learned was, start small but how small? I used to work in hotels, starting a cafe was small enough. Our menu was good, ingredients sourced from the right suppliers and the cafe was well equipped. Customer research done, nothing could go wrong. Wronged we were.
It seems, the high tech innovation that we brag about all these years requires some human touch eh? Yes we do, if we want to make it work and integrating well for long term. One of the tools that you can use is coaching.
This post was first published in LinkedIn on 2 August 2019 and has been trending on #innovation. I am sharing […]